Cross Keys Hotel, Kelso

We had a twin room with a double bed.

Competent and exceptional staff, everything fairly clean.

Good base for discovering Kelso. Handy location just next door to Kelso, and centre of Kelso. Plenty of food options within a close distance from the venue. Plenty of fabulous food.

The room was airy with free wireless internet and adequate storage.

Overall enjoyable stay during our visit. Plentiful breakfast with tasty ingredients, and competent staff.

amazing city views and quick access to local attractions

I thoroughly enjoyed my stay with a comfortable bed and wonderful views of the town square, and it was so convenient to take a short stroll to see the historic Kelso Abbey which is only about 500 meters away.

Can recommend for getting around area

Warm room, excellent dining, with wonderful meals like breakfast that featured a self-serve cooked selection and friendly staff always available to assist with drinks.

Don't have any issues at all.

The games room was a hit with the kids! The homemade steak pie was delicious.

The Cross Keys Hotel, Kelso has a charming decor that reflects the local culture, along with spacious common areas that are easy to navigate. The staff's warmth added to the cute atmosphere.

Could use better shower facilities for seniors.

The classic double room felt neglected, but the reception area was immaculate.

I had a good stay, especially enjoying the generous portions at breakfast and the good three-course dinner. The atmosphere was vibrant, but the shower pressure was a letdown.

The location at Cross Keys Hotel is fantastic, right in the heart of Kelso Square. The room was spacious, but it felt dated and could use a makeover. The staff were cute and helpful. Dinner in the Saddlers Restaurant was a highlight. The food was delicious, especially the homemade steak pie. Breakfast options exceeded my expectations. Everything was cooked well and fresh. There were issues with the plumbing in the ladies' bathroom with a strong smell. The communal areas were clean and pleasant, but my room had a musty odor. I did enjoy the attentive service during meals, though the slow pace during busy times was frustrating. I noticed some noise from cleaning staff in the morning, which interrupted a peaceful start to the day. It's a charming spot with potential but needs attention to details in certain areas to really shine.

Really good dining and helpful staff

The dinner at the restaurant was excellent, with locally sourced ingredients, made each dish nice. The breakfast was equally excellent, with a variety of options that filled our mornings with joy. One downside was the room decor, which could use a modern touch to enhance the overall vibe.

Recommend it for groups looking for a good meal

We had an very nice Sunday lunch, 3 roast meats and amazing veggies, all for under £18! Plus, the staff were so friendly, it was like we were all family there, very cute!

It wasn't exactly a bargain, but I'd say it was justifiable for what we got.

The room was clean, comfortable, and had lovely decor that reflected the local culture. The cooked breakfast was delicious, with a great selection. The staff were friendly.

Wi-Fi connection could be spotty at times.

Really good Breakfast and Friendly Service

The breakfast was a highlight, with a superb selection of freshly cooked items, and the staff were genuinely friendly. The room itself was comfortable with lovely views over the square. I found the lighting in the room to be a bit dim, which could be improved.

great access to parks and charming cafes for weekend walks

i enjoyed the friendly atmosphere, with a great selection of breakfast, and the fantastic proximity to Springwood Park, perfect for leisurely strolls through nature.